FAQ
YOU HAVE QUESTIONS ?
WE HAVE ANSWERS !
If this section don’t answer your question, contact us.
As a distributor, we do not sell directly to the consumer. On the other hand, many of our customers sell our products online via their own website:
Hamster
Coopsco
Papeterie Atlas
Boutique Florin
ListeScolaire.ca
Ma Boutique Scolaire
Pomango
Bureau en Gros
Renaud Bray
DeSerres
Archambault
Clement
Sports Experts
Jean Coutu
Louis Garneau® products carry a 2-year limited warranty from the date of purchase of the product against defects in workmanship or materials. This warranty does not cover damage caused by improper use, poor maintenance, accident or normal wear and tear of the product. Please return the item directly to your merchant, for credit, exchange or refund. Be sure to have your invoice.
We sign exclusivity agreements with some stores. We design a lot of collections and give our clients the opportunity to choose the ones they want to offer in their store.
Some retailers have overstock from previous years and are selling these products. If however you can not get your hands on the desired product, please contact us using the form available in the contact us section and as far as possible and according to our inventory it will be our pleasure to help you .
Oro® products carry a 2-year limited warranty from the date of purchase of the product against defects in workmanship or materials. This warranty does not cover damage caused by improper use, poor maintenance, accident or normal wear and tear of the product. Please return the item directly to your merchant, for credit, exchange or refund. Be sure to have your invoice.
Gazoo® products carry a 2-year limited warranty from the date of purchase of the product against defects in workmanship or materials. This warranty does not cover damage caused by improper use, poor maintenance, accident or normal wear and tear of the product. Please return the item directly to your merchant, for credit, exchange or refund. Be sure to have your invoice.
Off Track® products carry a 2-year limited warranty from the date of purchase of the product against defects in workmanship or materials. This warranty does not cover damage caused by improper use, poor maintenance, accident or normal wear and tear of the product. Please return the item directly to your merchant, for credit, exchange or refund. Be sure to have your invoice.